Terms and Conditions
These Terms and Conditions outline the rules and regulations governing the use of Wedit services. By using our services, you acknowledge that you have read, understood, and agree to be bound by the following Terms and Conditions:
This website is owned by WEDIT LLC.
Agreement to Terms
By clicking the checkbox during the checkout process (a mandatory step to complete the form), you, referred to as the “Customer,” agree to our Terms of Service outlined herein. Additionally, you confirm that you have reviewed and understood the information provided in our knowledge base.
Our Services and Workflow
Wedit provides the following services:
- Footage culling
- Soundtrack selection + licensing
- Editing (cinematic/documentary-style films or vertical videos)
- Full Film
- Highlight Film
- Ceremony Video
- Speeches Video
- Vertical Video
- Moment Video
- Trailer
- Color correction and grading
- Audio editing and sound design
As a client of Wedit, you are required to provide reference videos for your project, along with editing notes, style/mood preferences, and sample films to help ensure the best possible outcome. By choosing to work with Wedit, you grant us the trust and freedom to edit your films to the best of our ability based on your provided references.
Cancellation Policy
You may cancel your subscription with Wedit at any time, provided it is at least 5 business days before the end of the current subscription period. Cancellations can be processed through the client portal or by contacting the Success Manager.
Usage
- Subscriptions and any add-ons automatically renew at the end of each subscription period.
- Turnaround times are not guaranteed, though most customers receive the first draft within 1-2 business days and revisions within 24 hours.
- Unused hours in a subscription do not roll over to the next period.
Upon cancellation, you retain access to Wedit services and files until the end of your paid billing term. Access to your files requires an active subscription. Once your billing term ends, canceled accounts will no longer have access to their files.
After 35 days of inactivity on an order, Wedit reserves the right to delete associated files, media, and related assets from our servers and Frame.io storage.
Money-Back Guarantee
For new customers, Wedit offers a 14-day refund period starting from the date of subscription. However, Wedit reserves the right to decline refund requests in cases of suspected fraud, refund abuse, or manipulative actions. Refund requests can be made through the client portal or by emailing us at [email protected].
Payment and Refund Policy
- All payments are non-refundable except as outlined in our 14-day satisfaction guarantee.
- You authorize Wedit to charge your chosen payment method for subscription fees based on the selected billing frequency (monthly, quarterly, or annually).
- Failure to pay applicable fees may result in account suspension.
- Wedit reserves the right to adjust fees with at least five days’ notice, excluding temporary promotions or fee reductions.
Output File Responsibility
Upon receiving your files, it is your responsibility to review and notify us of any errors or omissions. Wedit prioritizes revisions to address these issues but is not liable for any losses resulting from such errors.
Grant of Limited Rights to Wedit
By submitting a video request to Wedit, you grant us the necessary rights to your content to complete the task. You also grant Wedit a non-exclusive license to feature your work in portfolios, social media, and promotional materials. To revoke this right, notify us in writing at [email protected].
Work and Delivery Output
While Wedit accepts unlimited requests and revisions, output volume depends on project complexity. Priority items and timelines will be accommodated where possible, but services should not be relied upon for time-sensitive requests.
Methods for Transferring Media
Raw media files can be shared via Dropbox or Google Drive or other cloud of your choice. Include download links and project briefs. The delivery date will be confirmed after raw footage is received.
Raw Footage File Size
- File size limit: 500 GB per request.
- For files exceeding this limit, use proxies and include project files. Additional fees of $20 apply for every 100 GB beyond 500 GB.
Turnaround Time
Timelines depend on project scope and complexity. Estimates are provided during the project process, ensuring quality without compromising speed.
Licensing and Copyright of Soundtracks
If you provide your own soundtracks, ensure compliance with copyright laws. Wedit is not liable for licensing issues related to client-supplied music.
Copyright
All final products are the exclusive property of the client. Wedit may showcase work for marketing purposes unless explicitly requested otherwise.
Delivery Dates
Delivery dates apply to the first cut of your project. Final delivery depends on the number of revision rounds.
Revision Process
- Unlimited revisions are provided until completion.
- Revision requests must be made within 14 days of the first draft delivery.
- Requests after 20 days may impact delivery time due to re-downloading project files.
Privacy Policy
Wedit takes the privacy of your personal information seriously. Any content created for you is treated as sensitive and confidential.
Non-Solicitation of Employees
You agree not to solicit or interfere with Wedit’s employees, contractors, or partners during your engagement and for five years following the conclusion of your engagement.
If you have questions or need assistance, email us at [email protected].